ZIMA philosophy :
Customer service is our main objective and we strive to meet all our client’s needs, providing the best high quality products and services at competitive prices. We are fully convinced that employees are our most valuable asset and that they constitute the strength of our organization. Open communication, team work, honesty, mutual respect, loyalty to our customers, and providing a service with excellence are factors which represent a distinctive feature in our employees. We are committed to operating within the laws of all the countries where we conduct our activities, providing our services with a keen awareness of people’s safety, technological updating, and respect to ethics and the environment. Acting with absolute honesty and integrity in all our negotiations is for us a daily commitment.
The following principles form essential pillars of the Zima philosophy :
Zima is completely independent of any manufacturer or financing institution and exclusively represents the interests of its clients.
Zima does not support any unethical business practices, corruption, fraudulence etc. in its way to conduct business. All employees are committed to the highest standards in business ethics.
Sound co-operation with the customer is essential for the success of a project. For this reason Zima attaches great importance to reliability and to the strict observance of contract stipulations and target dates.
Top quality work is the best reference. Consequently, Zima pays special attention to functionality, operation and maintenance, safety and environmental sustainability, as well as economic efficiency and durability of the planned installations.
Zima places great emphasis on having satisfied employees, and therefore also on long-term job security, interesting projects and a positive work environment and climate.